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Terms & Conditions

Terms & Conditions

Welcome to ConsultGrab. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

Nature of Services

ConsultGrab is a medical guidance and consultation support platform. We do not provide diagnosis or direct medical treatment. Final medical advice, diagnosis and treatment decisions are always made by a licensed doctor or hospital.

No Medical Guarantee

The information provided on the website is for general awareness. ConsultGrab does not guarantee any specific treatment outcome or recovery. Every patient's case is different and results may vary.

User Responsibility

You agree that:

 

  • You will provide true and accurate information
  • You will make medical decisions with the advice of a doctor
  • You will not misuse the website

Limitation of Liability

ConsultGrab will not be liable for any direct, indirect, incidental or consequential losses arising out of or in connection with the use of the Website.

Third-Party Services

The Website may contain links to third-party hospitals or specialists. ConsultGrab is not responsible for their services, policies, or actions.

Contact Information

If you have any questions regarding these terms, please contact us

Appointments & Coordination

ConsultGrab helps coordinate with hospitals and specialists. Appointment confirmation and final treatment decision are based on hospital policies.

Changes to Terms

ConsulGrab may update these Terms & Conditions at any time. The updated version will be published on this page.

Intellectual Property

The content, logo, design, text and materials of the Website are the property of ConsultGrab. Without written permission copying, reproduction or distribution is not allowed.

Privacy

Your personal information is processed in accordance with our Privacy Policy. Please also refer to the Privacy Policy page.

To learn more about our services, visit our homepage or contact our medical support team for assistance. Please also refer to the Privacy Policy page.

signing a terms and conditions agreement document in a medical office setting.
Modern hospital reception desk in Delhi with professional staff assisting a patient.
Indian healthcare professional reviewing patient documents in a modern clinic office setting.

Why Choose Us

We help patients find the right doctors and hospitals through our verified medical network. Our care team offers free guidance, appointment assistance, and cost comparison to ensure a smooth and informed treatment journey.